FAQ
WHAT ARE YOU STORE HOURS?
Please contact the shop for holiday hours!
DO YOU OFFER FINISHING? HOW LONG DOES IT TAKE?
We do! Please refer to our Finishing FAQs & Forms page!
I AM A BEGINNER STITCHER, WHERE DO I GO FROM HERE?
Welcome to Needlepoint! The Clubhouse offers a free beginner stitchers class the first Saturday of every month.
We also offer a "Beyond Basketweave" class that takes place every Friday from 9:00 am - 11:00 and is $10/hr. This class is for when you have mastered your basketweave and continental stitches and looking to take the next stitch!
Please call the shop to sign up and confirm availability!
DO YOU OFFER CUSTOM PAINTING?
We do! Please contact us at stlneedlepoint@gmail.com or give us a call at 314-432-2555 to place a custom order.
WHAT TYPES OF FIBER DO YOU STOCK?
We stock Accentuate, Alpaca, Alpaca Petite, Anchor Floss, Angora, Arctic Rays, Bella Russo, Boucle, Burmilana, Capri 18, Coronet Braid, Dinky Dyes Ribbon, Dinky Dyes Silk, Elegance, Elizabeth Bradley Hank, Elizabeth Bradley Wool Cards, Entice, Essentials, Eyelash Rainbow, Flair, Floche, Fluffy Fleece, Frosty Rays Petite, Fuzzy Stuff, Fyre Werks Hologram, Fyre Werks Metallic Ribbon, Fyre Werks Soft Sheen, Glisten, Gloriana 6yd, Grandeur, Impressions, Kreinik (1/16 Ribbon, 12, 16, 4, 8 Chenille, Facets, Petite Facets, Wire), Mandarin Floss, Memory Thread, Neon Rays, Neon Rays Plus, Painter's Shimmer, Painter's Thread - Braided Rayon, Painter's Thread - Single Loop Rayon Trim, Patent Leather, Pepper Pot, Pepper Pot Variegated, DMC Perle Cotton #12 Balls, DMC Perle Cotton #3, DMC Perle Cotton #5, DMC Perle Cotton #5 Balls, Planet Earth Ply Silk, Planet Earth Ply Variegated, Planet Earth Silk, Planet Earth Wool, Rainbow Linen, Rayon Gimp, Ribbon 4mm Silk, Ribbon Floss, Ribbon Floss Shimmer, River Silk (13mm Solid, 13mm Overdye, 4mm Overdye, 7mm Solid, 7mm Overdye), Silk & Ivory, Silk Lame, Silk Lame Petite, Silk Road Fiber Color Palettes, Silk Road Fiber, Snow (100yd, 40yd, 10yd), Soie Cristale, Soie D'Alger, Soie D'Alger Hank (45m), Sparkle Rays, Sparkle Rays Petite, Splendor, Splendor Collection, Stardust, Threadworx (#8 Braid Metallic, #12 Braid Metallic, Floss Overdye, Overdye Wool, Overdyed Pearl #5, Santa's Beard) Trebizond, Treenway Eyelash, Very Velvet, Very Velvet Petite, Vineyard Silk, Vineyard Tone on Tone, Water N' Ice, Watercolours, Waterlillies, Weeks Dye Works, Wildflowers, Winter, Wisper.
I BOUGHT A "KITTED" CANVAS, WHAT IS INCLUDED?
A Kit usually includes the canvas and fibers. Sometimes we will add accessories, please call the shop or look at the product listing for more information!
WHAT IS YOUR RETURN POLICY?
All sales are final at the Clubhouse.
CAN I PREORDER AN OUT OF STOCK CANVAS?
Yes! We can add you to a preorder list and you will be notified when it is back in stock. We also offer the option to be notified when a canvas is back in stock on our website - simply go to out of stock canvas you are looking for and click "Notify Me When Available."
DOES THE CLUBHOUSE HAVE A REWARDS PROGRAM?
Yes! For every dollar you spend, you earn 1 Gingham Point. Every 500 points, you can redeem a $20 reward towards your purchase. You can earn points for all purchases, including finishing! Earn extra points for signing up with your email, entering your birthday & following us on Instagram!